Get a great deal of flexibility when creating phone number extensions for departments and individuals across devices and locations.
A phone extension is a feature of a business phone system that allows a phone number to have a shorter extension number assigned to an individual, a team, or a department. It can be added as both an internal shortcode, which lets your staff easily call each other, or an an external way for customers to contact people or departments directly without having to go through the phone system menu.
A virtual phone extension is a form of phone extension that is not tethered to a physical hard phone or soft phone. Instead, this is assigned to an employee and incoming calls to this extension can be taken anywhere as long as they have access to their Farytel.
Configure your phone extensions to maximize your productivity. How will this extension number work for your convenience and work best for the company? With virtual phone extensions from Farytel, you can speak with team members and clients anytime, anywhere.
Improve the efficiency of your team and team members. How can phone extensions help you cater to your callers better? Route calls to available operators to receive callers so they can attend to business calls at the best possible time. You can also configure each team member's extension numbers according to your setup. If a caller reaches your main number, will all phone extensions ring simultaneously, or will it be sequential? With Farytel, feel free to customize.
Answer your phone according to your availability. Let an auto-attendant or an assistant filter your calls so you can manage your workload better. Assign an extension number for the whole department to filter all calls received, or if the demand is high, such as in sales, let every team member have one.
Virtual phone numbers let businesses have local or toll-free numbers without needing extra equipment. You can easily manage calls, create phone menus, and handle voicemail through an online system.
The modern VoIP system not only provides a reliable and unlimited IP telephony solution, but it also includes features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
From implementation to technical support, RingCentral stands by your business with our award-winning customer support team 24/7. This is not just for functionality problems and technical digital signal issues—your business can look to us for consultations and best-practice recommendations.
No complicated traditional phone installations needed. Farytel can easily be configured based on the communication needs of your organization. Have your virtual phone service up and running in a day or less.

The best part about VoIP technology is that it leverages the internet by letting you make phone calls and video calls, host and join conferences, and send and receive fax and SMS from anywhere.
The modern VoIP system not only provides a reliable and unlimited IP telephony solution, but it also includes features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
From implementation to technical support, Farytel stands by your business with our award-winning customer support team 24/7.
No complicated traditional phone installations needed. Farytel can easily be configured based on the communication needs of your organization. Have your virtual phone service up and running in a day or less.

The best part about VoIP technology is that it leverages the internet by letting you make phone calls and video calls, host and join conferences, and send and receive fax and SMS from anywhere.


Simple! If you have an existing number, we can port it to Farytel for you so you can add an extension. If you decide to get a new number
from Farytel, it's even easier. Just sign in and add extensions to the phone number from the Extensions page.
Depends on the Farytelplan you purchase. Currently, Solo comes with three extensions, Partner with six, and Small Business with as many as you want! See our plans & pricing.
Yes! Farytel can forward calls to many existing PBX phone systems using our virtual PBX feature, which allows you to enter pauses and extension numbers instead of a simple telephone number.
Absolutely. All of our toll-free or vanity phone numbers have them by default. These toll-free extensions for phones acts like regular toll-free numbers do. Customers call free while you pick up the tab.