Easily transfer calls to the right person or team. Connect customers faster, boost agent productivity, and speed up call resolutions with Farytel Contact Center.
Call forwarding allows you to stay connected whenever and wherever. Manage your entire business from any location by transferring your calls to any mobile, home, or other number based on preset rules you create. Take advantage of the many benefits call forwarding offers to your remote staff, external customer support, and mobile employees.
Missed calls are missed opportunities! With Farytel call forwarding feature, you can seamlessly send incoming calls to a mobile phone, home phone, or even an external call center. Stay connected and responsive to your business from anywhere, whether you’re on the go or working remotely, or even off the clock.
Optimize your customer support teams with call forwarding. Manage calls seamlessly regardless of the day, time, or the team’s location. Create branched routing according to specific support areas or skills. Drive your customer satisfaction and retention forward.
Virtual offices need not appear artificial if you have the right set up in place. A call forwarding service enables you to forward calls to any phone number linked to remote staff who make up your virtual workplace. With call forwarding, any incoming call can be instantly transferred to the right person at the right time ensuring your operations run as smoothly as any traditional business.
Virtual phone numbers let businesses have local or toll-free numbers without needing extra equipment. You can easily manage calls, create phone menus, and handle voicemail through an online system.
The modern VoIP system not only provides a reliable and unlimited IP telephony solution, but it also includes features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
From implementation to technical support, RingCentral stands by your business with our award-winning customer support team 24/7. This is not just for functionality problems and technical digital signal issues—your business can look to us for consultations and best-practice recommendations.
No complicated traditional phone installations needed. Farytel can easily be configured based on the communication needs of your organization. Have your virtual phone service up and running in a day or less.

The best part about VoIP technology is that it leverages the internet by letting you make phone calls and video calls, host and join conferences, and send and receive fax and SMS from anywhere.
The modern VoIP system not only provides a reliable and unlimited IP telephony solution, but it also includes features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.
From implementation to technical support, Farytel stands by your business with our award-winning customer support team 24/7.
No complicated traditional phone installations needed. Farytel can easily be configured based on the communication needs of your organization. Have your virtual phone service up and running in a day or less.

The best part about VoIP technology is that it leverages the internet by letting you make phone calls and video calls, host and join conferences, and send and receive fax and SMS from anywhere.


Simple. Just press the pound sign twice (##). Once the call is on hold, you can press 1 to return to the call, 2 to transfer the call to a different extension or phone number, or 3 to end the call.
We’ve got the essentials. Classical, jazz, modern, and more. Of course, if you don’t like what’s in our library, you can easily upload a track of your own to play instead! The current size limit is 5 MBs for a custom recording.
In a blind transfer, the call is automatically transferred to the extension you choose. In a supervised transfer, you can speak to the person you’re transferring the call to so they know what it’s about.